Cancellation Polices

All reservations are subject to one of the following:

1. A non-refundable one (1) night stay + taxes and fees will be charged at the moment of booking. The remaining amount due on the account will be charged upon check in.

2. If a reservation is cancelled within fourteen (14) days of arrival or in case of a no-show, there will be a charge for 100% of all nights booked with us.

3. If a reservation is cancelled fourteen (14) days prior to the date of arrival the non-refundable one (1) night stay + taxes and fees will be forfeited.

4. We do not offer refunds or discounts for early departures, inclement weather, or unused portions of stay. Reservation payments are final.

5. Rock Reef Resort reserves the right to cancel any and all reservations at our discretion.

Hurricane Season

Should Key Largo be under an evacuation notice any reservations can be re-booked with no penalty or a total refund will be made.

Our Reservation Policies

Check in time: 4:00 PM
Check out time: 11:00 AM
Reservation hours: 9:00 am until 8:00 pm

Minimum stays required on all weekends, holidays, and special events.

Sorry no pets, jet skis or no UN-registered guest are allowed.

All rooms are non-smoking. Designated smoking areas are provided on the grounds at Rock Reef Resort. A $500.00 Maintenance fee will be charged to your credit card where smoking has been detected in a room.

Radios, music players or other such devices may only be used with a headset and must not disturb others. NO SPEAKERS ARE ALLOWED.

Quiet time – Sunday to Thursday 10 PM to 8 AM and Friday and Saturday 11 PM to 8 AM.